Privacy Policy

Last updated: September 1, 2026

Who we are. Maestro is a restaurant management platform operated by Al-Atrakchy Company (Karbala, Iraq). This policy covers the Maestro platform, its apps, and connected ordering channels (e-menu, WhatsApp, Instagram, Messenger).

Data we collect. Order details (items, type, price, time); contact details the customer provides to fulfil an order (phone number, name, delivery address); ordering-conversation messages on connected messaging channels, processed solely to understand and answer the order; and technical logs needed to run and secure the service.

How we use it. Exclusively to operate the restaurant service: receiving, preparing and delivering orders, order-related communication, and accounting. We never sell personal data and never share it with third parties for marketing.

Storage & security. Data is stored on secured servers, encrypted in transit, with access limited to authorized restaurant staff under role-based permissions.

Your rights. You may request access to, correction of, or deletion of your data — see our Data Deletion page or email alielshekarchee@gmail.com.